After we receive your envelopes, our team begins the process of crediting your account.
Currently, this is a manual process, and we're committed to handling each submission with care. Due to the large volume of envelopes we receive, we kindly ask for your patience as it could take up to 3 months for your account to be credited.
We understand that waiting can be challenging, and we appreciate your patience. Rest assured, our team is continuously working on streamlining this process to make it more efficient for you.
If you have any inquiries or need assistance regarding your envelopes, our Customer Support team is ready to help. Feel free to reach out to them with any questions.